Terms & Conditions

Terms and Conditions

Effective Date: 12-01-2024

Welcome to Roadrunner Towing & Recovery, Inc. website (the “Website”). By accessing or using our Website, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read them carefully.

1. Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please discontinue use of our Website immediately.

2. Services Offered

Roadrunner Towing provides towing, roadside assistance, and recovery services. All services are subject to availability and applicable laws and regulations.

3. Use of Website

  • You agree to use this Website solely for lawful purposes and in a way that does not infringe on the rights of others.
  • Unauthorized use of this Website may result in legal action.

4. Intellectual Property

All content on this Website, including but not limited to text, images, logos, and software, is the property of Roadrunner Towing and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without express permission.

5. Third-Party Links

Our Website may include links to third-party websites. Roadrunner Towing is not responsible for the content, policies, or practices of these websites.

6. Limitation of Liability

  • Roadrunner Towing shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our Website.
  • This includes but is not limited to damages caused by technical failures, inaccuracies, or omissions.

7. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

8. Service Terms

  • All towing and roadside services are subject to our standard service agreements.
  • Fees, rates, and terms may vary based on location and service type. Please contact us directly for details.

9. Payment and Refund Policy

  • Payment for services must be made at the time of service unless otherwise agreed in writing.
  • Refunds are subject to review and approval by Roadrunner Towing. For inquiries, please contact our office.

10. Governing Law

These Terms shall be governed by the laws of the State of Louisiana, without regard to its conflict of law principles.

11. Changes to Terms

Roadrunner Towing reserves the right to modify these Terms at any time. Updates will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of the Website after modifications constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Roadrunner Towing & Recovery, Inc.
3465 Harding Blvd
Baton Rouge, LA 70807
225-356-3061
[email protected]